A 99.9% Server Uptime
Our shared website hosting system is based on a steady, top–drawer hardware architecture and a heavily modified Linux distro. Thus, regardless of what your web site is, or how many site visitors you have, or even in case there is a denial–of–service assault, our servers will stay up and running and your web sites will remain accessible online.
All shared website hosting plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to deliver an outstanding web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve set up our own custom internal network so as to ensure an ultra–fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you choose: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned money at stake, you cannot feel really secure. That’s the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or if you need to use a bit more powerful hosting solution, like a VPS hosting plans or even a dedicated web hosting plans – we will give you a full refund, without obscure costs or return charges.
24/7 Technical Support
When you manage a hosting firm, your tech support engineers are of foremost importance. That is the reason why we have cautiously selected a very proficient group of support engineers, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All enquiries are answered within one hour and our average ticket response time is well under twenty minutes!