Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center section incorporated into LiquidNet Ltd Hosting’s Web Control Panel offers a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you could come across, they are written by our support team of seasoned technicians.

  • Top quality support service
  • Tutorial Videos

  • For all of you who prefer to learn how to remedy a regularly encountered issue by watching an instructional video, we’ve added a selection of video tutorials to our Web Control Panel. All the instructional videos are very short and easy to follow. They offer you visual demonstrations of various website management operations.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 help desk support service and include a 1–hour support ticket response time guarantee. Our practiced techs will be at your disposal 24x7 and will solve any issue that you could stumble upon within less than 1 hour after the client support ticket submission. In the majority of instances, a reply will be given to you within twenty minutes.