An Intuitive Help Center Section
The Help Center section incorporated into LiquidNet Ltd Hosting’s Web Control Panel offers a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you could come across, they are written by our support team of seasoned technicians.
For all of you who prefer to learn how to remedy a regularly encountered issue by watching an instructional video, we’ve added a selection of video tutorials to our Web Control Panel. All the instructional videos are very short and easy to follow. They offer you visual demonstrations of various website management operations.
A One–Hour Response Time Guarantee
All our semi–dedicated servers are backed up by a 24/7/365 help desk support service and include a 1–hour support ticket response time guarantee. Our practiced techs will be at your disposal 24x7 and will solve any issue that you could stumble upon within less than 1 hour after the client support ticket submission. In the majority of instances, a reply will be given to you within twenty minutes.