1 hour ticket response
Our team of support engineers is dedicated to offering swift answers to all your inquiries. We will examine your ticket the second it’s been received and will reply back to you with a solution within maximum 1 hour after the trouble ticket submission. In reality, our average trouble ticket response time is 20 minutes.
A Topflight Help Desk Service
Our client support staff members possess enormous experience in the shared website hosting plans world and are skilled enough to deliver a fast answer to your problem. If, however, the case at hand is not within the competence of a tech support engineer, the tech support ticket will be sent to a programmer or administrator for additional investigation.
A User–Friendly Help Center
In the Web Control Panel you can find an easy–to–browse Help Center section where you can find quick hints on how to use our web hosting services. You can see the answers to your questions in the F.A.Q. library, see more suggestions in the web hosting account administration articles or watch our instructional video tutorials.